Enovox will immediately help you modernize your existing OSvC resources to keep your service operations running smoothly. Meanwhile, we can help you strategize and migrate your service center operations to an actively maintained customer service management platform.

• Our experts have worked on implementing, maintaining, integrating and customizing Oracle Service Cloud since its pre-acquisition RightNow CX days. Our lead resources are former RightNow/Oracle employees.
• We have direct experience implementing OSvC within many industries including Military, Public Sector, Healthcare, Telecom, Retail, Manufacturing, Hospitality, Consumer Products, and Financial Services.

Your business has evolved and so have your other business systems. Bring new life to OSvC by integrating it with your new business systems and processes. Automate processes to save agent time and increase customer satisfaction. Bring modern AI capabilities into your OSvC investment.

Does your branding/styling look like it’s stuck in the past? Enovox can refresh the look-and-feel of your customer portals to bring consistency back to your brand experience.

Was your OSvC customer portal set up before the ubiquity of mobile access? Don’t stand for an inferior mobile experience – Enovox can implement a truly mobile-friendly experience on your existing OSvC site.

Is your OSvC site slowing down from too much historical data? Enovox brings solutions to warehouse your data to your favorite data lake or data warehouse. We can even keep historical data available to customers and agents. Are your agents still using the windows desktop client? Enovox can migrate your site and customizations to the newer browser-based user interface.

Looking to unlock your service data by sending your OSvC data to a modern datacentric solution? We can help migrate your historical data and implement streaming solutions for new data to help you unlock insights and see cross-functional trends.